When you care more
than 140 characters.
Why do people go to twitter for help? Because it's the last place they know they won't get an automated attendant, outsourced call center, or really crappy documentation. People want help. From human beings. And they want it now. Twitter is an extremely speedy, human way to respond to customers. But we hate how abbreviated it has to be. We built LongReply for when you care more than 140 characters.